Service & Quality

Our aim is to make you feel like you are our only client. This feeling should extend from the first time you contact us until after the keys to your new home are handed over. Many other companies take the view that once you pay your deposit you are their’s and the dynamics of your relationship changes. We however take the view that it is the beginning of a long term association that will see you recommend us to your friends and relatives. Word of mouth is always the most efficient mechanism for marketing a successful business.

The level of service you will receive from any of the team at Garth Chapman’s Traditional Queenslanders will be outstanding. In the complicated business of designing and arranging the construction of custom designed homes, attention to detail and excellent communication is crucial. In addition we have high expectations of all our contractors, suppliers, and service providers. Great service to you reduces the stress on you of building a new home and thus improves our efficiency.

The quality of the construction, the finishes, and the appearance of the home has always been a primary focus at Garth Chapman’s. From the initial design process where the location of each room, window and door in the home is considered very carefully to the superior materials specified, from the Unique Construction features to the excellent finishes, from the head carpenter to the 1st year apprentice, from the 1st tradesman to the final tradesman, the quality of the final product is the paramount consideration.

To truly receive this level of quality and service does not come at the cheapest price. It does however come at a fair and reasonable price for what you will receive in return.